Online Ordering

With the exception of merchandise for Delta Sigma Theta, you can order directly through our website by adding the items of your choice to your shopping cart or you may call us. Purchases for all Delta Sigma Theta merchandise must be called in.  For custom orders, email or call us.

Payment 

We accept all major credit cards and pay pal as the method for payment. In addition, we do accept personal          checks and certified funds.  When paying by check, or certified funds, your order will not be processed until          your funds have cleared the bank.  If you pay by check and your check bounces, we will charge you an additional $25.00 for a return check fee.  Also, when you pay for your merchandise by check or certified funds, you run         the risk of losing that item or items because most items are one of a kind. Because our merchandise is one of a kind, we operate on a first come, first serve basis.  Please contact us by email or telephone if you are paying by check or certified funds.

 Contact information below.

Tel: 301-560-1233

Fax: 301-576-2769

Email:  briannasbangles@aol.com

SHIPPING

When you receive your order, it will contain the merchandise neatly packaged and a receipt of your purchase.

All orders unless otherwise specified  will be shipped ground service via United States Postal Service (USPS) or   Federal Express.  Shipping and handling is additional.

Orders are generally sent out within 3-5 business days. On holidays when  the post office and Federal Express is closed, your merchandise will not be sent out  until the next business day.  For those of you who want to receive your merchandise immediately, Express delivery service is available upon request.  To request this service, please
let us know.              

Returns 

If you are unhappy with your purchase, you may return it providing you contact us within 14 days from the           time you ordered the merchandise via email: briannasbangles@aol.com. Be sure to explain your reason for    returning the item.  All returns will be charged a 20% restocking fee.  It is the customer’s responsibility to ship       the merchandise to us and the shipping charges are not refundable.  The item/items being returned must be   packaged in a manner that protects the merchandise .  If the customer submits the return accordingly and we  receive the merchandise in good condition, we will give you a refund less the restocking fee and shipping fees.

Sales Tax

We charge 6% sales tax for orders shipped to a Maryland address.

Sales Term  

Most of the merchandise sold by Brianna’s Bangles and Beads, LLC is a one of a kind design. However, from time       to time, there will be occasions when the item is ordered at the same time by two or more customers before we     can replace the item on the website.  When these occasions arise, we will contact you and let you know that the item is no longer available and we will offer you an item that is similar or a full refund.

Repairs 

We have a 100% guarantee for all merchandise providing you make your claim within 120 days from the date of purchase. If your merchandise is defective, we will repair the merchandise free of charge.  However, it will be your responsibility to send the merchandise to us. Before sending the merchandise, please be sure to contact us. At     that time we will let you know where to send the merchandise. If your merchandise needs to be repaired and it is after the 120 day grace period, we will repair the merchandise for a flat fee of $7.00 plus the cost for shipping.  Please contact us so that we can instruct you were to ship your merchandise to be repaired.